Anger is one emotion almost anyone can identify with. Anger can be both a blessing and a curse. Those who get out of control with their anger are often described as having low emotional intelligence. Emotional intelligence (EQ) is the skill of being able to understand and regulate our emotions as well as sense and understand the emotions of others.
People with high degrees of emotional intelligence tend to be better leaders, do better at work and school and have more intimate relationships. Those who lack empathy tend to have all sorts of problems. Problems might include low levels of intimacy, a history of poor relationships (including friendships), and lack of compassion for others feelings, wants or needs.
Skills in empathy are critical because we are able to use this skills to connect better with others. emotional intelligence as a skill helps us to see things from another persons emotional viewpoint as well as their mental one. When we feel "felt" by another, we tend to not get as hurt or disappointed. Empathy helps aid in lowering our anger response and relating to the person we are speaking to.
Common problems with having empathy toward others are often caused by using filters. Filters are what is used when we listen but have an answer already running in our own mind. Filters also cause us to hear things differently than what is being said. When we learn how to stop our filters, we tend to show more empathy toward other people.
Empathy can be learned by first understanding it, then repeating it. It takes time to become more empathetic, but anyone can learn how to do this. As ones' empathy goes up, the feeling of anger and frustration will go down. All skills learned in anger management course or online anger management class.